Key Features

Error & Performance Management
  • Ability to configure KPI-based thresholds for monitoring items
  • Supports threshold configuration for monitoring items based on performance KPIs
  • Enables severity level settings such as Warning and Critical
  • Allows enabling/disabling of KPI alerts per item
  • Alerts can be triggered only when threshold conditions persist for a defined count, helping avoid false alerts from short-term performance spikes
  • Real-time alerts are sent to designated users via various channels (e.g., email, SMS) upon occurrence.
  • Users can configure their own alert reception preferences for error events.
  • Alert notifications can be delivered via notification tray, email, or SMS.
  • Notification methods can be configured per alert item—for example, critical alerts via SMS and lower-priority alerts via email.
  • Notification preferences can also be customized per user.
  • Ability to deliver detailed data of associated metrics at the exact moment the alert was triggered(Alert Center & Context Analyzer)
Context Analyzer – Root Cause Analysis
  • Performs situational awareness analysis to identify and trace the root cause of issues.
  • Provides in-depth diagnostics by linking alerts to relevant system metrics.
  • Provides the following capabilities:
  • - Trend analysis of alerts by severity
    - Search by metrics
    - Diagnose system environment when alerts are triggered (e.g. response time, transaction context)
    - Extends to Context Analysis
  • ABAP Dump Real-time Monitoring
  • Allows configuration of dump types to be monitored and user-specific alert preferences.
  • Displays real-time trend graphs of ABAP dump occurrences and provides detailed analysis of dump contents.
  • Provides configurable notification options (Email, SMS) for ABAP dump events
  • Offers focused monitoring for specific events or KPIs
  • Monitors and alerts on abnormal execution of background/batch jobs
  • Provides Whitelist registration for handling exceptions to specific KPI events
  • Supports filtering by Task Type, Account, Report, T-code, and RFM module
  • Enables real-time monitoring of program behavior (start, end, longtime-not closing program) via the Program Monitor